Terms and Conditions holiday rentals
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Our website contains vacation accommodation carefully selected
by us as well as accommodation advertised directly by private
owners or other agencies.
you choose to book directly from the owner or other
advertiser is solely responsible for the descriptions
and photos of their property and the quality of service and
accommodation offered to the customer. ARTeUTILe Ltd accepts
in good faith the descriptions and photos of accommodation
offered by private owners and is in no way liable or responsible
for any possible dispute or misunderstanding that may arise
between the owner or other agencies and the customer.
you choose to book one of our selected properties.
Booking is very easy and fast: please fill in and submit the
reservation form that you find in each web page of individual
villas and apartments. We will contact you as soon as we can
with the final confirmation.
the booking has been confirmed (normally within a few hours)
a deposit is required within 1 day (30% of the total cost)
and the balance will be payable at least 30 days before arrival.
For properties in Tuscany the balance is required at least
61 days before arrival.
For bookings 30 days or less before arrival, (61 days for
Tuscany) full payment will be required immediately.
receiving the total balance we will send you the travel
document with the address of the accommodation and the
telephone number of your contact person in the area.
from the United Kingdom can pay in British pounds subject
varying exchange rates.
there are extra costs this will be shown on the web pages
of individual villas and apartments.
the prices are inclusive of taxes
on the part of the client shall incur the following penalties
(based on the full amount)
1) 30% up to 30 days before the start date (up to 61 days
2) 80% from 30 to 7 days before the start date (from 61 to
7 days for Tuscany)
100% 7 days or less before the start date
ARTeUTILe acts solely in the capacity as an agent on behalf
of private home owners and suppliers in arranging the renting
of their properties.
As an agent, ARTeUTILe shall not be responsible for breach
of contract or any intentional or careless actions or omissions
on the part of such suppliers which result in any loss, damage,
delay or injury to you or your travel companions or group
and the owner reserve the right, that in the case of cancellations
or modifications because of unforeseen circumstances preventing
the normal rental of the accomodation, to offer the client
an alternative but similar accommodation and in the case that
it will not be possible to change accommodation, all payments
made by the client shall be fully reimbursed, excluding
any other damages incurred, whether material or moral, to
descriptions on our website are true and made in good faith.
We do not accept any responsibility for possible mistakes
or changes made by the owner without our knowledge. We do
not accept responsibility for the breakdown of water, gas,
telephone, electricity, swimming pool filtration systems.
In addition, ARTeUTILe and its suppliers shall not be responsible
for any injuries, damages, or losses caused to any traveller
in connection with terrorist activities, social or labour
unrest, mechanical or construction failures or difficulties,
diseases, local laws, climatic conditions, abnormal conditions
or developments, or any other actions, omissions, or conditions
outside ARTeUTILe's control.
is hereby warned of such risks and is advised to obtain appropriate
insurance coverage against them.
All travel expenses, none excluded, of persons and luggage
to and from the accommodation is payable by the client. ARTeUTILe
does not accept any responsibility for inconveniences caused
by travel and only arranges the accommodation rental, not
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